Have you encountered an incorrect name on your Cathay Pacific flight ticket after making a reservation, and don’t know what to do next? However, discovering the wrong name on the flight ticket can be a stressful situation, but to resolve this problematic situation, the Cathay Pacific name change policy comes into effect. Travelers can make minor or major name alterations on their flight ticket as per the need under this airline’s name change policy.
If a passenger has to make a Cathay Pacific change name on ticket, then they have to either navigate through the airline’s official website or speak with the airline’s official representative. In order to obtain additional information regarding the name correction on a flight ticket, follow the blog.
What Is Cathay Pacific Name Change Policy?
According to Cathay Pacific name change policy, travelers are entitled to modify their incorrect name on the flight ticket. Travelers can correct minor name discrepancies up to a specific number of characters, maybe for free. Moreover, the airline, apart from minor corrections, allows travelers to change their name on a flight ticket due to complications arising from marriage or divorce. However, the airline does not allow travelers to change their entire names on a Cathay Pacific flight ticket.
What Are The Essential Guidelines For Cathay Pacific Ticket Name Changes?
If passengers fail to fix or modify their name errors on the airline ticket, they will not be permitted to board the aircraft. Hence, passengers must request the airline for a Cathay Pacific change name on ticket, within a specific name correction window under the airline’s name change policy guidelines.
- Travelers are required to submit valid legal supporting documents to support their name change on the Cathay Pacific flight ticket.
- As per the Cathay Pacific name change policy, passengers are not permitted to transfer their Cathay Pacific flight ticket to anyone else.
- Travelers need to cancel their existing flight ticket and purchase a new ticket if their Cathay Pacific flight ticket is not eligible for a name change.
- Passengers with a non-refundable Cathay Pacific ticket are not eligible for a name change.
- The airline allows travelers to rectify minor typos or spelling errors up to a certain number of specified characters in their first, middle, and last names. However, travelers can get in touch with the airline’s help desk to learn the specific number of correction characters.
- Any name modification is not possible for specific tickets purchased through certain promotional fares or discounted fares.
- In the event of marriage or divorce, travelers are permitted to change their name by presenting the official document.
- In a few circumstances, the airline might incur a name change fee for a Cathay Pacific change name on ticket.
Types Of Cathay Pacific Ticket Name Correction
Listed below are the conditions under which a passenger can make the required name modifications on the flight bookings.
- Minor Name Mistakes Correction: Passengers with typos or spelling errors on the flight ticket can correct them under the Cathay Pacific name change policy. It is mandated by the airline that passengers must correct their name mistakes before the flight departure.
- Legal Name Change: Travelers are entitled to change their name under certain legal circumstances, such as marriage or divorce, but they must submit the necessary legal paperwork to have their name change requests approved.
- Inverted Names: Passengers can rearrange their name orders in the correct order on their flight tickets. For example, if a passenger enters their last name in place of their first name or vice versa, they can switch the order of their name, as indicated on the government-approved ID.
Documents Required For Cathay Pacific Ticket Name Change
Cathay Pacific requires that passengers submit supporting documentation to validate their name change request. Passengers must submit valid and legal documents; otherwise, their name request can be canceled, and they might not be allowed to travel.
- A passport or visa may be required by airlines for minor name changes.
- Existing flight ticket or fee receipt.
- If a name change results from marriage, the airline may require a marriage certificate as proof of the modification.
- The airline requires divorce decrees to approve name change requests due to divorce.
What Are The Methods To Change The Cathay Pacific Ticket Name?
For Cathay Pacific change name on ticket, travelers are required to visit the airline’s official website or dial the airline’s customer service number. Hence, follow both procedures.
Mode 1: Online Ticket Name Modification
To modify the incorrect name on the flight ticket online, follow the steps mentioned.
- Open the Cathay Pacific official website.
- Then, click on the “Flights” from the menu bar.
- Navigate through the “Manage Booking” section.
- Enter the required credentials to retrieve your bookings and proceed to the next page.
- Now, select the flight ticket and make the necessary changes.
- Submit the official legal documents to justify the name modification.
- Pay the airline name change fee, if applicable.
- The airline will send a confirmation email with the name change to the passenger’s email address once the name has been modified.
Mode 2: Name Correction Via Call
To resolve the name discrepancy on the flight ticket, travelers can also contact customer service.
- Dial the airline’s official helpline at 1 (833) 933-2244 or call +1-800-633-0441 to speak with a flight expert if the officials are unreachable.
- Choose your preferred language.
- Follow the IVR instructions clearly and choose the correct option until the agent connects.
- Once the call connects, briefly share your doubts with the representative.
- Share all the necessary information requested by the airline’s official agent.
- Present the government-authorised ID for verification.
- Lastly, pay the Cathay Pacific change name on ticket fees, if any.
- After confirmation of completion of the name change procedure, disconnect the call.
Winding Up!
Travelers may not be able to correct their name errors on the flight ticket once the correction window closes, and the airline may restrict their access to fly with the reserved ticket. To obtain additional information about the Cathay Pacific name change policy, call the airline’s official support team at 1-(833)-933-2244 or contact +1-800-633-0441 with a travel expert.