The constantly shifting hospitality business, in which the level of customer experience, speed and service levels determine success, no longer has the need but has the demand to have a robust hotel management system. In Pakistan where tourism and hospitality industry is emerging with great strength, Soft Mingle is the best hotel management solution to hotels, guest houses, resorts and lodging industries.

Soft Mingle is a hotel management software that is designed with the dynamic requirements of hotels in Pakistan, and is based on AI technology, developed by DW Solution Online LTD.

Why Soft Mingle?

Soft Mingle is not software, but a full hospitality package that is built with actual issues of hotel businesses in consideration. It assists the hoteliers in controlling all its bookings, check-in and check-out, billing, staff evaluation, and inventory; in one central location.

The advantage about Soft Mingle is that unlike the competition, it is a user-friendly solution, it has everything accessible as a cloud-based product, it has automation through AI, and it is available 24/7–thereby being the preferred choice of hotel managers, and owners in Pakistan.

Key Features of Soft Mingle Hotel Management System

Now, let us take a look at the main functions that render Soft Mingle the most suitable hotel management software in Pakistan.

1. Room Reservation & Booking Management

Soft Mingle provides a strong and user-friendly system of booking, which enables your employees to manage reservation with much ease. Whether it’s online reservations through your website or walk-in bookings, the system updates room availability in real-time and avoids double bookings. It also accepts long-stay bookings, group bookings and special pricing.

2. Front Desk Operations

The front desk dashboard provides your staff with a proper picture of guests occupying your facility, check-ins, check-outs, and vacant rooms as well as the houses under housekeeping process. It is extremely simple and convenient to manage rooms, alter statuses, and shape the information about guests by simply dragging and dropping with the use of the drag-and-drop calendar view.

 3. Multi-Channel Booking Integration

Soft Mingle is compatible with all the key online travel agencies (OTAs) such as Booking.com, Agoda, and Airbnb. It assists you inventory and cost on demand across channels, do away with overselling, and control internet exposure, all in a single place. This is a multi-channel sync so that you would never lose a booking opportunity.

 4. Billing & Invoicing System

The billing module of Soft Mingle takes care of the soft drinks consumed, pizza ordered and as well as other things as the room charges, taxation and the provision of an extraneous service. It also auto creates GST compliant invoices, separates the invoices and makes payments support any type of payment such as cash and credit card, mobile payments, and bank transfer.

 5.Housekeeping & Maintenance Management

They can have a clean functional room at all times as there is automated scheduling of the housekeeping and staff can easily be notified of problems and maintenance alerts. Soft Mingle assists in allocating the responsibility of housekeeping to the right employees, track the progress of the work of the employees and manage the requests of the guests more effectively.

 6. Restaurant and Kitchen Integration

The in-house dining of the hotels has a restaurant POS system in Soft Mingle. Guests can directly associate room bill with orders that they made. The kitchen is also provided with digital tickets thereby eliminating delays and human errors. Inventory is automatically updated based on order usage.

7. Staff Management & Role Permissions

Track employee performance, manage shifts, and assign access levels. Soft Mingle enables the owners of these hotels to set specifications (receptionist, manager, cleaner, chef etc) and equip them with limited features only. The activity log and the attendance mechanism keep your team in check.

8. Inventory & Store Control

Be it room supplies, toiletries, kitchen stocks or linen inventory- Soft Mingle offers complete stock control. The system raises alerts in case of low stock levels and gives you reports on uses, which helps you plan procurement in an efficient manner, and prevent spoilage or theft.

 9. Guest Profile Management

Create elaborate guest profiles containing their preferences, stays history, special requirements and reviews. This helps personalize the experience and improve guest satisfaction. The chances of turning the returning customers into loyal ones increases when a customer feels appreciated and noticed.

10. Online Booking Engine

Soft Mingle has an online booking system which you can customize and add on your site and social media pages. Visitors can see your available rooms, book and choose the rooms of their choice without referring to the third party websites- which saves you the commission fees.

 11. Real-Time Reports & Analytics

Access in detail the information on the occupancy rates, revenue, booking patterns, costs, satisfied guest and so on. The AI-powered analytics dashboard gives insights that you can take action on to make informed business choices and streamline performance.

 12.  Multi-Language & Multi-Currency Support

Soft Mingle is designed for local and international guests. It supports the Urdu language, the English language, and other foreign languages, and it is also capable of making billing and booking using several currencies to incline the foreign traveler.

13. Cloud-Based & Mobile Access

Access Soft Mingle from anywhere, anytime. It is Web-based and can be used with mobile gadgets, tablets, and computers. Even being away, hotel managers are able to monitor performance, peruse reports and operate hotels.

  14. Security & Data Protection

Soft Mingle is developed on recent security instrumentation so that all the information of guest, payment and records of any business are secured. Role-based authorisation and encryption protect your data against internal and external threat.

Local Care, Global Prowess –DW Solution Online LTD

DW Solution Online LTD is the Pakistan-based software house in the market which is distinguished by its innovative, industry-oriented software solutions . Having been in business in the hospitality industry, retailers and enterprise software, DW solution has come up with a system that is highly localized system with  global best practices; Soft Mingle.

The company provides the whole package at no costs involving end-to-end support that consists of free installation, training expertise, cloud hosting, routine updates, and specialized 24/7 technical help. Regardless of the number of hotels you manage in a chain or individually, DW Solution Online LTD  will configure Soft Mingle to fit your business requirements.

 Why Soft Mingle is the most perfect Hotel management system of Pakistan

  Designed specifically for the Pakistani hospitality industry

 Affordable pricing and local support

 Multilingual and multi-currency support for international guests

 Cloud-based, secure, and scalable

  AI-powered analytics for smarter business decisions

Constant upgrading and maintenance by DW Solution Online LTD

Conclusion

If you’re looking for a powerful, flexible, and affordable hotel management system in Pakistan, look no further than   Soft Mingle   by DW Solution Online LTD. It can enable the hotel owners to streamline the operations, entertain the guests, and develop their business with a sense of security because of its rich set of features, AI, and local support.

Contact US
PH# +92 300 9569385
www.softmingle.com