The automotive industry is undergoing a digital revolution, and Tekion is at the forefront—delivering a seamless, intelligent, and fully connected platform built for the future of auto retail. Designed from the ground up to replace outdated systems, Tekion empowers dealerships and OEMs with a faster, smarter, and more customer-focused way to operate.
Founded in 2016 by Jay Vijayan, a former Tesla CIO, Tekion was born from the need to simplify dealership operations and improve both employee and customer experiences. Today, the company is recognized as a trailblazer in transforming how automotive businesses work—from online car shopping to back-office operations.
What Makes Tekion Different?
Unlike traditional Dealer Management Systems (DMS), Tekion is a cloud-native, AI-powered platform that connects every part of the automotive retail process in one place. This means dealerships can manage their entire business—from vehicle inventory and sales to customer service and payments—through a single, real-time system.
Key Features of Tekion’s Platform
1. Automotive Retail Cloud (ARC)
Tekion’s flagship product, the Automotive Retail Cloud (ARC), is a complete, end-to-end retail solution. It replaces multiple disconnected systems with a unified platform that simplifies tasks, enhances team collaboration, and delivers real-time data insights across all departments.
2. Digital Retailing Experience
Today’s customers expect flexibility and convenience when buying a vehicle. Tekion helps dealerships meet these expectations with tools that enable:
Online car shopping and configuration
Trade-in evaluation and digital financing
E-signatures for documents
Scheduled pickup or delivery
This enables a smooth transition from digital interaction to in-store engagement—or a fully remote buying journey.
3. Tekion Pay
Tekion Pay is a built-in payment processing system that supports fast, secure, and contactless transactions. Whether for service bills, parts purchases, or full vehicle payments, customers can complete payments seamlessly from anywhere.
4. AI and Data Intelligence
With built-in artificial intelligence, Tekion helps dealerships optimize operations by:
Recommending upsell opportunities
Forecasting parts and inventory needs
Automating service reminders
Tracking customer engagement
This data-driven approach improves decision-making and helps boost dealership performance.
5. Open Ecosystem and Integrations
Tekion offers a flexible API framework that easily integrates with third-party apps, OEM systems, and partner solutions. This allows businesses to customize their tech stack without sacrificing connectivity or efficiency.
The Numbers Behind Tekion’s Growth
Tekion has quickly become one of the most impactful platforms in automotive retail. To date, it has powered:
$43+ billion in total transactions
3 million+ vehicles sold
Over 24 million service appointments
225 million+ parts processed
These figures highlight Tekion’s ability to scale and deliver measurable value to dealerships and OEMs across the industry.
Why Dealerships Choose Tekion
Dealerships and auto groups are making the switch to Tekion because it helps them:
Modernize outdated processes
Enhance customer satisfaction through faster, more personalized experiences
Increase profitability with smarter insights and automation
Access data from anywhere, on any device
Stay compliant with global data security standards like ISO and SOC certifications
With Tekion, every department—from the showroom to the service bay—benefits from a streamlined workflow.
Future-Ready Technology
As the automotive landscape continues to shift—toward electric vehicles, digital-first sales, and connected mobility—Tekion is positioned to support these changes. The platform is designed to evolve with the industry, making it easier for businesses to adapt and stay competitive.
Tekion supports:
EV-specific service workflows
Subscription-based vehicle programs
Digital retail journeys across multiple channels
Seamless OEM-to-dealer communication
It’s not just about keeping up with innovation—Tekion enables businesses to lead it.
Global Presence and Rapid Expansion
Tekion has expanded its operations across North America, India, and other global markets, working with a growing list of dealership groups and OEM partners. In 2024, the company raised $200 million in funding, boosting its valuation to over $4 billion—a clear sign of its market confidence and long-term vision.
Transitioning to Tekion
While moving to a new platform can seem daunting, Tekion’s onboarding process is smooth, supported by a team of experts who assist with migration, training, and ongoing optimization.
Dealerships that transition to Tekion report improvements in:
Operational speed and accuracy
Customer engagement and retention
Financial transparency and control
Employee satisfaction and productivity
Tekion is more than just a platform—it’s a catalyst for change in automotive retail. By combining cloud technology, AI, and a seamless user experience, Tekion enables dealerships and OEMs to run smarter, connect better with customers, and prepare for the future of mobility.
For automotive businesses ready to innovate, grow, and lead, Tekion is the modern solution built to drive your success.