Smartphones are an essential part of our lives—used for communication, work, navigation, and entertainment. But even the best phones aren’t immune to problems. Whether you’re dealing with a cracked screen, fast battery drain, or connectivity issues, knowing how to fix these problems can save you time, money, and frustration.
If you’re an iPhone user wondering about screen repair costs or a Samsung owner searching for reliable repairs in the UK, this guide is for you. Here are ten of the most common phone issues and practical solutions to get your device back in shape.
1. Cracked or Broken Screen
One of the most frequent smartphone problems is a damaged screen. It’s easy to drop your phone or have it slip from your pocket. Cracks may range from minor scratches to full-on shattering, affecting touch sensitivity and visibility.
In many cases, screen repair is unavoidable. For iPhone users, iPhone screen repair cost can vary widely depending on the model—ranging from around £100 for older models to £350 or more for newer ones. Samsung users should look for authorized Samsung repairs in the UK to ensure genuine parts and proper installation.
2. Battery Draining Too Quickly
If your phone’s battery drains faster than it used to, it could be a sign of battery aging or excessive background activity. While some fixes can be done at home—like turning off Bluetooth, location services, or adjusting screen brightness—sometimes a battery replacement is the most effective solution.
Replacing an iPhone battery typically costs between £50 and £100, depending on the model. For Samsung users, battery replacement services in the UK fall into a similar range, with some repair centers offering same-day service.
3. Phone Not Charging
Another frustrating issue is when your phone simply won’t charge. This might be due to a faulty cable, dirty charging port, or internal hardware issues. If changing cables and cleaning the port doesn’t work, it’s time to have the charging port checked by a professional.
For iPhones, charging port repairs can cost around £60–£120. If you’re using a Samsung device, check with Samsung repairs UK that offer diagnostics before committing to the repair.
4. Overheating
If your phone heats up excessively during regular use or charging, it could be caused by software bugs, rogue apps, or even failing batteries. While using your phone in direct sunlight or playing heavy games can warm it up, constant overheating isn’t normal.
Simple steps like turning off unused apps or restarting your phone might help. If overheating continues, especially with certain Samsung models, it’s best to get it checked. Many Samsung repairs in the UK offer inspections to identify whether it’s a battery, CPU, or software issue.
5. Slow or Laggy Performance
When your phone becomes sluggish, freezes, or apps take forever to open, performance issues are at play. This is more common in older phones, but even newer models can suffer from bloatware or software bugs.
Start by clearing unused apps, freeing up storage, and ensuring your system software is updated. A factory reset can also help, but be sure to back up your data first. If the problem continues, it could be due to failing hardware—especially in older iPhones or budget Samsung devices.
6. Unresponsive Touchscreen
Sometimes, the touchscreen becomes slow to respond or doesn’t react at all. This can be caused by a software glitch, dirt, moisture, or actual screen damage.
Before jumping to repairs, clean the screen with a soft cloth and restart the phone. If the issue persists, especially if the screen is cracked or has water damage, replacing the screen may be necessary. iPhone screen replacements should be done at trusted service centers, especially when considering the iPhone screen repair cost. Samsung users should also seek professional Samsung repairs in the UK to maintain warranty and part integrity.
7. Bluetooth or Wi-Fi Not Working
Connectivity problems are common and annoying—especially when your phone can’t connect to Wi-Fi or pair with Bluetooth devices. Often, the issue lies in the software.
Resetting network settings or toggling Airplane Mode can sometimes fix the problem. If this doesn’t work, it could be an antenna or motherboard issue, which would require professional diagnosis. Many UK-based Samsung repair centers provide specialized services for these types of connectivity faults.
8. Apps Keep Crashing
Apps closing unexpectedly or freezing can be tied to software bugs or outdated versions. It’s usually a quick fix—updating the app or your phone’s operating system often resolves the problem.
If apps continue to crash even after updates, uninstalling and reinstalling them might help. Persistent issues might indicate deeper software problems, especially if multiple apps are affected. In such cases, a factory reset or a visit to a repair shop may be necessary.
9. Camera Not Working
A malfunctioning camera can be incredibly frustrating, especially for those who rely on their phone for photography or video calls. Common issues include blurry images, black screens, or the camera app failing to open.
First, try restarting the phone or clearing the app cache. If the camera lens is scratched or broken, professional repair is likely required. On iPhones, camera repairs can cost from £80–£150, depending on the extent of damage. For Samsung, UK-based service centers typically offer competitive pricing for camera repairs and lens replacements.
10. Phone Won’t Turn On
Perhaps the most alarming problem is when your phone refuses to turn on. This could be due to a completely drained battery, a failed power button, or internal hardware issues.
Try charging it for at least 30 minutes and perform a force restart using the button combination specific to your model. If nothing works, don’t panic—technicians can usually diagnose whether it’s a battery, screen, or logic board issue. For both iPhone and Samsung devices, UK repair shops often offer free diagnostics before quoting a price.
Final Thoughts
Phone issues are a part of modern life, but they don’t always mean the end of your device. Whether it’s a cracked screen, fast battery drain, or charging problems, there’s usually a fix available. Before replacing your phone, consider repair options.
Always compare prices and read reviews before choosing a technician. If you’re an iPhone user, understanding the iPhone screen repair cost can help you avoid overpriced services. Samsung owners should seek authorized Samsung repairs in the UK to ensure long-lasting, high-quality fixes.