Imagine entering the lobby of a hotel and bypassing the check-in lines at the front desk. The process of ordering room service is as simple as looking through the menu and placing an order in the comfort of your own bed. No calls required. When it’s time to relax, booking an appointment at a spa is as easy as one tap on your smartphone.
QR Codes are Quick response (QR) codes. These codes are revolutionizing the hospitality industry by making processes speedier and easier to use. They also make the process more efficient. They can reduce the length of waits, reduce the need for physical interaction, and offer an effortless experience for guests and hotel employees.
This article will look at the ways that hotels can make use of intelligent hotel technology, such as QR Codes, to enhance the experience of guests and streamline hotel operations.
Your mobile device can be used to create QR code using the QR Code Generator Free tool. There is no learning curve associated with using this application because of its intuitive user interface.
Hotels Should Consider Using QR Codes
A study conducted by Oracle discovered that 73% of customers are looking for hotels that offer the use of contactless technology to facilitate services such as check-in and check-out. Nobody likes waiting in long lines. And With Quick Response Codes, hotels will be able to significantly reduce wait times while increasing efficiency in operations.
The barcodes in 2D streamline interactions by reducing physical touchpoints, providing hotel guests with a faster and more secure way to access services. For instance, a QR Code could replace bulky menus from restaurants and outdated brochures as well as papers, immediately bringing customers the info they need.
The QR Codes make it simple for customers to make spa services, use Wi-Fi at a hotel, and leave reviews – all via linked pages using the simple scan of a smartphone. Furthermore, QR Codes are easy to update in real-time, which means there’s no reason to be concerned about outdated information being tossed about.
Utilizing QR Codes, hotels can provide an easy method for guests to reserve their hotel room and avoid problems with booking hotels common to traditional methods of reservation. Bitly makes the process easier by making it simple to design, modify, and manage QR codes for various purposes.
10 Ways You Can Use Hotel QR Codes
While a guest stays in a hotel, there are many places where QR Codes could enhance the guest’s experience. Your guests should feel loved and appreciated using this technology, and it can make it simpler than ever before.
Here are 10 important ways hotels can make use of QR Codes to improve customer experience and improve efficiency:
1. Check-in and Out via Contactless
Get rid of long lines and lengthy checking-in procedures. Through QR Codes, guests are able to connect directly to online check-in forms, bypassing the front desk, and head straight to their rooms, saving time and starting their trip on the right start.
When they arrive, guests scan a QR Code in order to finish their check-in through your portal. They upload any documents required, such as identification or payment details. Once they’re ready to leave the hotel, guests scan a different code to connect to your hotel’s bill system and pay the bill without having to go to your front desk.
Hotel contactless services using QR Codes minimize physical interactions and create an easier, safer guest experience.
2. Menus for Room Service That Can Be Downloaded Digitally
Who would want to peruse an extensive menu for room service when you can take a picture of a QR Code to get the latest menus available at your fingertips? This new approach can improve the customer experience at hotels, particularly for those who are restricted by diet or have allergies. They can record their preferences on the ordering web page that the staff in charge of kitchens can look over.
Certain hotels permit guests to order meals in advance. QR codes placed on the tables by the bed permit guests to make orders for breakfast ahead of time to ensure delivery at their desired time. This allows them to begin their day without any delay or hassle.
Digital menus are able to include HD images of food items along with descriptions and pricing, making it easier for customers to pick their meal.
3. Spa and Wellness Booking Services
Relaxing spa treatments or a fitness class can significantly improve the quality of a stay for guests. In 2022, there will be 182 million guests visiting spas throughout the U.S. alone, and QR Codes provide a simple method for hotels to connect guests to the services they offer.
Making guests feel special is never easier. Through the integration of booking sites, QR Codes let guests to book their preferred classes or treatments and see details such as time, cost, and availability. Hotels can also make use of QR Codes to advertise special deals or packages offered for their spa or wellness facilities and encourage guests to use these facilities throughout their stay.
4. In-room Entertainment
Nothing is better than sitting in a hotel bed with the convenience of having access to your preferred entertainment. QR codes can connect to the login pages of streaming services such as Netflix or Hulu, which eliminates the need to switch between channels. Relaxation made easy!
Hotels can also be linked to their mobile apps that provide customized recommendations for local attractions as well as restaurants and other events in line with the interests of guests. According to Bond, 48 percent of customers are likely to return to a hotel that gives personalized service.
QR Codes can also streamline access to hotel facilities by connecting directly to websites where guests can make requests for services for their rooms, such as concierge services or housekeeping services, making their stay more enjoyable.
5. Information About the Event or Conference
Smart hotel technology doesn’t only apply to guest rooms. It’s also transforming the conference and event spaces. Through QR Codes on signs or brochures, guests are able to quickly gain access to agendas for events, speaker bios, and floorplans.
For conferences, this could be an important change. Participants no longer have to carry hard copies of their programs or search to find last-minute information. QR Codes are also a great way to gather instant feedback from attendees, which can help improve future events and make sure attendees feel valued and heard.
6. Promoting Local Places of Interest
Customers can enjoy an unforgettable stay, but what will make their experience memorable is the experience they have outside the hotel. QR Codes are a great method to connect your guests with local tourist attractions such as restaurants, tours, and more.
At the desk of the concierge, guests are able to scan a QR Code and find everything from popular local hangouts to hidden gems, all suggested from your team. You can also book reservations and purchase tickets through their mobile phones, which makes it more efficient for both of you.
Additionally, QR Codes can link to promotional material, ensuring that customers are able to access special deals or discounts at local stores, thus enhancing their time in.
7. Intensifying the Number of Loyalty Program Sign-ups
Hospitality companies heavily rely on loyalty programs to keep guests and draw them in, and QR Codes speed up the process of signing up. By scanning the QR Code, guests are directed to a sign-up page on which they can submit details and begin earning rewards immediately.
Why do we stop there? Hotels could provide incentives, such as discounted rates or complimentary upgrades to rooms for guests who sign up via their QR Code link. For instance, a coupon at the desk of check-in can offer 10% off their stay in the event that they sign up to the loyalty program right there.
At Bitly, we provide customizable QR Codes that are able to connect to your loyalty program’s registration page. When it comes to signing up, which is managed by an outside software, Bitly Codes ensures a seamless, personalized experience for your guests. With Dynamic QR Codes, you can measure scan rates and engagement levels, making it possible to measure performance and tweak your marketing strategy to ensure maximum results.
Start with Bitly to host your next event now and change the guest experience using QR Codes.
8. Instant Feedback Collection
Guest love to know their opinions are important. Put QR codes in the common areas of guest rooms or in the guest rooms for them to have an easy and quick means to communicate feedback instantly, whether positive or negative. This gives you the chance to resolve any issues immediately to ensure their satisfaction and make their stay more enjoyable.
The instant feedback gives hotels important insights and allows them to make quick changes instead of just waiting around for feedback to start trickling in. Additionally, positive reviews are able to bring in new customers and improve the image of your hotel.
It’s not just about functionality- design matters, too. QR codes that look appealing and are simple to find are more likely to get immediate feedback. Be sure that your QR codes match the brand’s aesthetic and branding to give your hotel a consistent and professional appearance that encourages guests to engage.
9. Room Guides and Instruction
When guests check into rooms, they are often required to navigate the latest technology or unaccustomed setups, such as smart thermostats or light controls. QR Codes can be used to provide digital guides to rooms, which guests can access via their smartphones.
A QR Code placed next to the thermostat could lead guests to a landing page that includes instructions on how to adjust temperatures or establish a schedule. A similar one near the bedside lamp could include a PDF guide for controlling the light through your hotel’s application.
The digital guides reduce the dependence on the support of front desk staff or printed materials that are often outdated and take up space in a room. Visitors can consult digital guides whenever they want without having to hunt for the physical book.
10. Access to Information in Emergencies
Emergencies can strike at any time, so having easy-to-access security information is vital. QR codes placed in high-visibility areas such as bedside tables and lobby areas will direct guests to crucial emergency numbers, evacuation maps, or safety protocols, ensuring that guests are safe and well-prepared.
In case of emergency, visitors can scan the QR Code to gain access to the information they require, without having to search for printed materials. Additionally, QR Codes permit hotels to update their connected information in real time to ensure that guests have the most current information.
Enhance Guest Experience by Using QR Codes in Hotels
QR Codes revolutionize the hospitality industry by modernizing daily procedures and enhancing efficiency for guests as well as staff. From check-ins that are not requiring contactless to interactive in-room services, QR Codes improve customer experiences while simplifying the hotel’s operations. They cut down on waiting times, reduce physical interactions, and give guests instant access to personalized services that make each visit more memorable and enjoyable.