Peacock TV Subtitles FAQs

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Keep reading this section if we didn’t cover everything you wanted to know about Peacock subtitles above.

What is the difference between subtitles and closed captioning?

Subtitles get used to display the spoken language in movies, TV shows, commentaries, and more, such as voices on a TV show, people talking in movies, aliens speaking, commentary, advertisements, and other similar vocal videos. Closed captioning is designed for the hearing impaired, providing more than voice-to-word translation.


CC delivers textual details on background sounds (“heavy raindrops,” “clattering sound from afar,” etc.), people sounds (“Over here Dave,” “Jump,” etc.), animal sounds (“loud whimper,” “gentle squeak,” etc.), and more. It shows you when music is playing (“note symbols,” “soft music playing,” etc.) when someone makes a particular noise (“guy eating—”GRRRR,” “walker behind—Laa, Laa, Laa,” etc.), and much more. CC explains most visually connected sounds rather than just speaking ones.

I can’t use subtitles with Peacock TV. What else can I do?

Suppose you’re having trouble using subtitles on after following the steps above. In that case, you may need to go into your device’s accessibility settings and verify that the audio/hearing captions option is enabled (iOS, Android, & Xbox).

If your device’s settings allow subtitles and they still aren’t working, you can use this link to contact the Peacock customer service team. The customer service team is available from 9 am to 1 am EST.

In closing, subtitles are essential when you’re watching a French or South Korean movie, as well as times when you are in a noisy environment. Regardless, even with English-speaking TV shows and movies, you sometimes need written dialog to keep track of what’s happening. Furthermore, subtitles can be a peacemaker if you watch something late at night and don’t want to wake anyone up.

Overall, the streaming service made the subtitle feature easy to access and manage. It doesn’t matter which device you’re using; subtitles are always an option if you need them. The process is always the same. The only difference is the controls (buttons on remotes and hotkeys on PCs) used to manage the subtitle settings.

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