Steps to Easily Rectify QuickBooks Connection Has Been Lost Message

John mule

QuickBooks Connection Has Been Lost

Connection issues while running the QB functions can lead to the QuickBooks connection has been lost error message on the screen. This error can prevent users from accessing the company files correctly and can arise due to some common causes, like poor internet connectivity or corrupted QBW files. If you are encountering the QuickBooks connection to the company file has been lost error, you can perform the reliable steps below to eliminate the issue.

If the detailed solutions given in this blog seem too time-consuming and the steps are challenging, you can call our team of QB experts at 1-855-856-0042 to get immediate guidance with the connectivity problems in the app.

What are the Main Reasons and Factors Leading to the QuickBooks Connection Has Been Lost Abort Error?

The QuickBooks connection to server has been lost error can arise due to the common causes and possible scenarios mentioned below –

  1. There are internet connectivity problems in the system, and the network might be poor, weak, or unstable while connecting to the company files.
  2. The Windows firewall or an anti-virus app might cause blockages while running QB, leading to obstructions while running the functions.
  3. You are running your system in a power-saving mode, which can prevent users from establishing a connection while using QuickBooks.
  4. The company files you are trying to access in QuickBooks might be damaged, broken, or stored in an external or incorrect file path.
  5. There are inadequate folder access permissions, which can cause interference while running the company files in QB Desktop.

You may read also : How to fix QuickBooks Desktop won’t open

Troubleshooting Steps to Terminate the QuickBooks 2023 Connection Has Been Lost Error

QuickBooks Desktop connection lost error can be fixed by performing the rectifying solutions given below –

Solution 1 – Edit the Windows File Permissions from the Explorer Window and Run the Database Service

You can tackle the QB connection has been lost error by modifying the Windows file access permissions.

  1. Open the Windows File Explorer window from the Start menu and access the company file folder to right-click on it, then choose the Properties option.
  2. Hit the Sharing button and choose the Add option, then select the Database Service User version to allow full access control.
  3. Select the Allow Control option and give permissions to both users, followed by hitting Share and rerunning QuickBooks to establish a connection.

Solution 2 – Run the File Doctor to Repair the QBW File Damage from the Tool Utility

Issues while connecting to the company file can be tackled by running the file doctor tool of the tool utility –

  1. Open the QuickBooks Tool Hub to choose the QuickBooks File Doctor Tool option of the Company File Issues section, then initiate the repair process.
  2. Hit Browse to select the file and hit the Check your File option, then rerun QuickBooks once the tool stops running to check the status of the connection lost issues.


The QuickBooks connection has been lost error can be easily terminated by using the quick methods given above. If these steps seem ineffective or unsuccessful in fixing the connection issues, you can call our QB support team at 1-855-856-0042 to get direct help with the error code.

Recommended to read : How to resolve QuickBooks Error 1618

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